The Washington, DC Chapter of the Usability Professionals' Association

the washington dc chapter of the usability professionals' association



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Task-Free Usability Testing—Oh No!

Date and time:
March 28, 2005 (Monday)
6:00-7:00 p.m. Dinner at La Madeleine for those who would like to join us (directions below)
7:00-9:00 p.m. Program

Location:
Bethesda-Chevy Chase Regional Services Center, Meeting Room B
4805 Edgemoor Lane
Bethesda, MD 20814

Description:
The standard approach to usability testing is to prepare task scenarios in advance and to rate how each participant completes each task. A completion score may be assigned to each task to indicate whether it was completed successfully, with difficulty, or not at all. This approach gives us good metrics to identify usability problems. But what would happen if we conducted a usability test without pre-planned task scenarios? Some might consider this a crazy idea. However, several local professionals who have tried it say that it has merit.

The idea of conducting a usability test without pre-planned task scenarios is to elicit real-life scenarios from the test participants themselves, and to evaluate how well the web site addresses these scenarios. This hybrid technique is part contextual interview, part usability test, and allows us to gather much more qualitative information about the user's needs and the context of use, in addition to identifying usability problems. In this panel discussion, usability specialists from three different organizations will share their experiences with this hybrid technique, followed by open discussion of the idea.

Speakers:
Lynn Baumeister, Cirque Interactive LLC
Christy Mylks, UPA-DC Metro Chapter President
Lisa Battle, Lockheed Martin/Social Security Administration

Registration:
Advance registration is recommended. You can register using our online registration form.

Note: This event was originally scheduled for February, but was cancelled due to snow. If you registered and paid in advance in February, please go ahead and register again, but do not pay.

Cost:
$5 for UPA DC Metro members
$7 for non-members

Directions to the Program:
The Bethesda-Chevy Chase Regional Services Center is located at 4805 Edgemoor Lane, Bethesda, MD 20814. The Center is in the two-story County office building on the plaza level of the Metropolitan complex, above a County parking garage.
View the MapQuest Map

By Car:
The entrance to the parking garage is marked with a large blue Bethesda Center parking sign. Parking is available in the garage - $.75 per hour short-term (3 hours or less), $.50 per hour for over 3 hours. If you are coming south on Old Georgetown Road (from the Beltway use exit 36), turn right on Woodmont Avenue and the parking entrance is almost immediately on your left (second driveway). If you are coming south on Wisconsin Avenue/Rockville Pike, turn right onto Woodmont Avenue, go south for approximately one mile, cross Old Georgetown Road, and the parking garage entrance is the second driveway on your left. If you are coming north on Wisconsin or west on Rt. 410, take Old Georgetown Road north, turn left at the second traffic light (Woodmont Ave.) and the garage entrance will be on your left (It's the second driveway). Take the elevators from the parking garage to the plaza level (P). The building is located at the center of the plaza. County and American flags and a sign bearing the County seal mark the entrance to the building.

By Metro, Bus or on Foot:
The building is located across the street from the Bethesda Metro station. From the Bethesda Metro Station, take the escalator from the bus bay to the plaza level, turn left, walk past the clock tower and across to the Metropolitan plaza using the pedestrian bridge. If you are walking from any other location, the Center's street entrance is at 4605 Edgemoor Lane (corner of Old Georgetown and Edgemoor) and is marked with County and American flags. Take the elevator to level 2 for meeting rooms.

Directions to Dinner:
La Madeleine is located at 7607 Old Georgetown Rd, Bethesda, MD 20814. The restaurant is a short walk from the Bethesda metro stop.
View the MapQuest Map

Contact the for events-related issues.

UPA DC Metro maintains a code of professional ethics to encourage the free expression of ideas and assure the security of our members and guests. We reserve the right to exclude or remove any individual and to limit meeting attendance if necessary.